You'll need to know your current password in order to reset it if you don't know your current password, or are having trouble, you can use the Forgot your login information?link from the Login page for assistance. Click Account > Change Password to change your password. To view your account page, log in and select Account > Account Summary from the top left side of the page. You can change your password, along with other account-related information, on your account page. Your Second Life name will be sent to you shortly. Under Forgot Your Name? enter your email address. If you have forgotten your username or password: Before you ever have to use this form, write down your usernames somewhere you'll remember! Warning: If you registered multiple Second Life accounts with the same email address, you will be able to retrieve the username of only your first account. If you forget your username, you can retrieve it: The username you created during registration is required to login to the Second LifeĀ® virtual world. What to do if you forget your Second Life username Luckily, this won't be an issue once we reset your security question. We apologize in advance that support cannot retrieve passwords. You'll be asked to verify your identity and, working together, we can reset your security question. If you can't recall the answer to your security question or no longer have access to the e-mail account you provided, just contact Customer Support, preferably by opening a support case. Please be sure to check your junk mail/spam folder, as some automated messages like password reset requests can be sent there by some email providers. You'll need to answer the security question you chose when creating your Second Life account. Enter your username and click Send Instructions to have instructions on how to create a new password sent to the email address connected to the account. If you know your username but have forgotten your password, go to the password recovery page. What to do if your account is compromised.Using Multi-Factor Authentication (MFA).Retrieve your name from the Second Life website.Retrieve your name from your welcome email.What to do if you forget your Second Life username.
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